Measuring learning impact

In the conventional business environment, every action is meticulously evaluated and optimized to ensure operational excellence. Why should learning be treated any differently? At Brights, we recognize that training is not an end in itself; it is a strategic tool for achieving broader objectives. This understanding led us to develop our Return on Learning model, designed to quantify the impact of your learning investments and align educational activities with your organizational objectives.

The forgetting curve shows that 80% of newly acquired knowledge from an ordinary training session may be forgotten after only 48 hours if the right actions are not taken to mitigate this effect. At Brights, we have extensive experience in designing and delivering successful skills development projects across a broad range of industries. Whether it’s improving productivity or boosting customer satisfaction, our training programs are designed to lead to measurable improvements in your organization’s key outcomes.

Based on this experience, we have developed a framework to help our clients measure and optimize the effect of their learning activities:

• By establishing Business Impact Metrics (BIMs) and correlating them with identified skills gaps, we enable a comprehensive analysis to determine the relevance of learning outcomes in achieving targeted objectives.
  
• We perform an in-depth evaluation of the program design and training content to assess their alignment with the established learning outcomes. It is crucial that the training is practical, relevant, and engaging to ensure that learners can effectively apply their newly acquired skills.
  
• We assist in establishing comprehensive learning evaluation measures that not only conclude the course but also assess the long-term application and effectiveness of the acquired knowledge.
  
• We offer comprehensive support in conducting these analyses and provide a detailed Return on Learning Insights Report to encapsulate the findings.